Open integrations
Connect and manage native integrations.
Explore MCP connections
Connect AI Agents to 1,200+ additional services.
Two ways to connect systems
- Native integrations add product-specific setup, inbox context, imports, and actions for supported systems.
- MCP connections extend AI Agents to 1,200+ services. Available tools and read or write capabilities depend on each service and connection.
Integration catalog
Shopify
Show order data, create discounts, update orders, and power AI Agent actions.
FFN Connect / Fly
Automate cancels and address changes via Shopify when FFN Connect syncs your warehouse.
Hive
Show Hive fulfillment orders in the inbox and automate WISMO, holds, and address changes with AI Agents.
WooCommerce
Show WooCommerce customer and order details in tickets.
Shopware
Use Shopware order information in AI Agent actions.
Billbee
Retrieve orders, invoices, and shipping address data.
Xentral
Bring ERP order and invoice context into tickets and AI Agents.
JTL Wawi (API)
Connect on-premise JTL-Wawi for orders, tracking, and approved ERP actions.
8returns
Check return status in the inbox and register returns with labels through AI Agents.
Returnista
Retrieve return requests and return emails.
Loop Returns
Let AI Agents check return status, return method, and refund status.
PostCo
Let AI Agents check return status, parcel tracking, and refund status, including by email.
PayPal
View and resolve PayPal disputes from the inbox customer panel and with AI Agents.
Klarna
View and respond to Klarna payment disputes from the inbox.
Gorgias
Sync helpdesk data into Chatarmin CX.
Memberr
Check store credit and membership tiers in the inbox, and adjust credit with AI Agents.
Loop
View and manage customer subscriptions from the inbox and with AI Agents.
EverSubs
See subscriptions in the inbox and let AI Agents propose skips, moves, pauses, and cancellations you approve.
Recharge
See subscriptions in the inbox and move charge dates or cancel, manually or with AI Agents.
Weclapp
See weclapp sales orders in the inbox and let AI Agents fetch orders, invoices, and delivery notes.
Odoo
Use Odoo order, invoice, and customer data in tickets and AI Agents.
PlentyOne
Use PlentyOne order and invoice data in tickets and AI Agents.
Sage 100
Connect a customer-specific Sage 100 interface.
SAP
Connect SAP business data.
Monta
Use Monta fulfillment data and control warehouse-side order changes safely.
GoKarla
See GoKarla order tracking in the inbox and look up orders with AI Agents.
DHL
Retrieve DHL tracking information for AI Agent replies.
Amazon Seller
Handle Amazon buyer messages as tickets in your inbox.
eTrusted
Manage Trusted Shops reviews from the inbox.
Judge.me
Turn Judge.me product reviews into tickets you can reply to.
Google Reviews
Turn new Google reviews into tickets you can reply to.
Reviews.io
Send Reviews.io feedback into the inbox as tickets.
CSV product feed
Import your product catalog from a CSV URL for Classic AI agents.
Asana
Create and route follow-up tasks from Chatarmin CX.
Trengo
Sync Trengo helpdesk data into Chatarmin CX.
Intercom
Copy your Intercom help center articles and collections into Chatarmin CX.
Ticket import
Import historical tickets from Crisp, Zendesk, Freshdesk, Front, Gorgias, Help Scout, and WhatsApp.
Chatarmin
Forward WhatsApp conversations from ChatArmin into cx.
Connect an integration
Most integrations follow the same setup flow:1
Open integrations
Open integrations from your workspace settings.
2
Choose the integration
Select the tool you want to connect.
3
Add an account
Click Connect or Add account, enter the required credentials, and grant permissions.
4
Use it in tickets or AI Agents
Open a matching ticket or give an AI Agent an action that uses the integration.