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The Odoo integration connects ERP data to Chatarmin CX so agents and AI Agents can use order, invoice, and customer context.

Set up Odoo

1

Open integrations

Go to Integrations and choose Odoo.
2

Connect the account

Click Connect, add an account, enter your credentials, and grant the requested permissions.

Use Odoo

When a ticket contact matches Odoo data, the integration can show order context in the inbox and provide data to AI Agents.

AI Agent actions

Odoo actions can let AI Agents:
  • get an order
  • get an invoice
  • get a customer
Existing workflows can still use Odoo actions for fixed legacy flows.