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Setting up the integration

1

Go to integrations

Got to the integrations-page (click on your name in the bottom left corner and choose integrations) and choose Shopify
2

Setting up

Click on connect -> Add account and paste in your Shopify admin domain. Click connect and grant the required permissions.

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How to use

After connecting Shopify you have several options to use the integration in you armincx-account. Inbox Widget
For every ticket in your inbox where a Shopify order can be linked via the contact, you’ll see a widget on the right side of your inbox. Here you can view all key order details and perform various actions, such as editing the order or creating a discount code. Shopify Inbox Widget Workflows
You can use the integration to trigger various actions in Shopify through workflows. Available actions:
  • Get Order
  • Get Product
  • Get Customer
  • Create Customer
  • Create Order
  • Create Discount
  • Reorder products
  • Cancel order
  • Add product on Order
  • Remove Line Item from Order
  • Create Refund
  • Add Order Note
  • Update tags
  • Upodate Shipping Address
AI Knowlegde
You can connect your AI Agent to your Shopify-account.
Go to AI Agent —> Your Agent —> Source —> Shopify and select your Shopify account(s)