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Use Billing to manage the administrative details of your Chatarmin CX subscription. Go to Settings → Billing, or open billing.

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What you can manage

  • Review your plan, subscription status, seats, and renewal date
  • Update your payment method, company details, and tax identifier
  • Open or download past invoices
Use Manage or Edit to open the billing portal.

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AI usage

To check credits used by your AI Agents, open AI usage. For typical credit use by support job, see AI credits.

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When agents pause

AI Agents can pause when payment has failed, your subscription is past due, or there is no active subscription. Your Inbox, channels, and the rest of Chatarmin CX stay available. Update your payment details in Billing to resume agents.

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FAQ

Admins can manage billing. See Roles and permissions.
Contact support@chatarmin.com. Linking issues cannot always be fixed from the billing portal alone.
Related: AI credits, Settings sitemap, AI Agents.