Set up Klaviyo
1
Open integrations
Go to Integrations and choose Klaviyo.
2
Connect the account
Click Connect, add an account, enter your credentials, and grant the requested permissions.
Use Klaviyo
After the integration is connected, use Klaviyo data where it is available in Chatarmin CX tickets, AI Agents, or legacy workflows. When marketing consent is enabled, consent status for a contact’s email and WhatsApp identifiers appears in the inbox customer panel and on the contact profile. Update consent there when agents need to record opt-in or unsubscribe changes during support conversations.If you need a specific Klaviyo action that is not visible in your workspace, contact support.