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The WooCommerce integration connects store data to Chatarmin CX so agents can see customer and order context inside tickets.

Set up WooCommerce

1

Open integrations

Go to Integrations and choose WooCommerce.
2

Connect the store

Click Connect, add an account, enter your WooCommerce store domain, and grant the requested permissions.

Use WooCommerce in the inbox

After connecting WooCommerce, matching tickets show a WooCommerce widget in the ticket sidebar. Use it to view customer and order details and create orders when supported.
WooCommerce widget in the ticket sidebar