Supported channel types
Forward support emails into Chatarmin CX and send replies from your domain.
Forward ChatArmin WhatsApp messages into the cx inbox.
Contact forms
Embed forms on your website and turn submissions into tickets.
Web widget
Add website chat with AI assistance and human handover.
Voice
Set up an AI voice assistant for phone support.
Reviews
Manage review platform messages from the inbox.
What channel settings control
Channel settings can control:- signature and sender identity
- language
- AI agent assignment
- auto-reply behavior
- routing and automation scope
- delivery and sync behavior