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The PlentyOne integration connects order and invoice data to Chatarmin CX.

Set up PlentyOne

1

Open integrations

Go to Integrations and choose PlentyOne.
2

Connect the account

Click Connect, add an account, enter your credentials, and grant the requested permissions.

Use PlentyOne

When a ticket contact matches PlentyOne order data, agents can use that context in the inbox and AI Agents can use it in replies or actions.

AI Agent actions

PlentyOne actions can let AI Agents:
  • get an order
  • get an invoice
Existing workflows can still use PlentyOne actions for fixed legacy flows.