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The Xentral integration connects ERP order and invoice data to Chatarmin CX.

Set up Xentral

1

Open integrations

Go to Integrations and choose Xentral.
2

Connect the account

Click Connect, add an account, enter your credentials, and grant the requested permissions.
Xentral integration connection dialog

Use Xentral in the inbox

When a ticket contact matches Xentral order data, the Xentral widget appears in the ticket sidebar.
Xentral order widget in a ticket

AI Agent actions

Xentral actions can let AI Agents:
  • get an order
  • get an invoice
  • update a shipping address
Existing workflows can still use Xentral actions for fixed legacy flows.