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Workflows

Learn how to build and manage automated workflows to streamline processes and respond to customers at scale.

Workflows V2

The Workflow Builder v2 is a completely redesigned way to create, test, and manage your automation workflows in armincx. It replaces the original bu...

Examples

Here you can find all our Examples so you can get inspiration from them ​General Auto Resolve Tickets: ​Billbee Fetch Invoices: ​Shop...

Workflow Nodes

This article provides a comprehensive overview of the different nodes available in the ArminCX Workflow Builder. These nodes are the building blocks t...

Auto-Resolve Tickets

You can easily auto-resolve your tickets so you Inbox won’t be flooded! Watch our Guide on this here: Please also check out our guide on how to a...

Workflows: Best Practice "Waiting for Customer Reply"

When using workflows that require additional information from the customer (for example: asking for a product image during a complaint/reclamation p...

CSAT-Survey

Automatically send satisfaction surveys to customers after ticket resolution to measure service quality Overview The CSAT (Customer Satisfaction) Su...