Swiss Post
Connecting Swiss Post to ArminCX
To enable Swiss Post shipment tracking in armincx, you need to connect your Swiss Post API credentials. This allows armincx to automatically fetch tracking updates and deliver them to your customers via WhatsApp.
The setup requires a Client ID and Client Secret from the Swiss Post Developer Portal. Follow the steps below to get them.
Step 1: Create a SwissID Account
Go to https://login.swissid.ch/login/registration/ and register a new SwissID account for your business.
💡 If your company already has a SwissID account, you can skip this step and log in directly.
Step 2: Create a New App Project
Once logged in to the Swiss Post Developer Portal:
Navigate to My Projects or Apps
Click "Create new project" / "New App"
Give your project a recognizable name (e.g.
armincx Tracking)
Step 3: Select the Tracking API
Within your new project, add the following API:
"Track Consignments" (recommended)
Alternatively: "Digital Commerce API" (if Track Consignments is not available for your account type)
Submit your API access request. Swiss Post may require a brief activation period before your credentials are issued.
Step 4: Copy Your Credentials
After activation, your project dashboard will display:
Credential | Description |
|---|---|
Client ID | Your unique application identifier |
Client Secret | Your private API key — treat this like a password |
Copy both values — you will need them in the next step.
Step 5: Enter Your Credentials in armincx
Go to your armincx dashboard → Settings → Integrations
Select Swiss Post
Paste your Client ID and Client Secret
Click Save to activate the connection
armincx will now be able to pull live tracking data from Swiss Post and trigger automated shipping notifications for your customers.
Troubleshooting
I don't see my credentials after creating the app project
Activation by Swiss Post can take a short time after you submit your API request. Wait a few minutes and refresh the portal page.
The connection is not working after saving my credentials
Double-check that you selected the "Track Consignments" API (not a different Swiss Post API)
Make sure there are no extra spaces when copying Client ID and Secret
Verify that your Swiss Post app project is in active status in the portal