Collections

How To Get Started6

Account Settings Introduction (Onboarding)Adding a Second Brand or Shop in ArminCX Billing User Roles & Permissions in ArminCX Changelog

First Steps Overview AI Analytics Dashboard Ticket Performance How ART (Average Resolution Time) works How Metrics Are Calculated Agent Performance

Best Practices / Strategy4

CX routing terms explained Choosing the Right Inbox Structure in ArminCX Cancellation Form Spam Filtering Best Practices

Offboarding armincx Inbox & Views Macros Switching to ArminCX Ticket fields Channel Access & Ticket Search Permissions

Spam & Email Rules in ArminCX Side Conversations Gmail Ticket Migration Auto-translate Tickets in ArminCX Control Ticket Merging per Email Channel See Who Handles a Ticket Directly in Search Results Trigger WhatsApp Flows Using ArminCX Ticket Status SLAs in ArminCX "Needs Review" functionality Inbox Filters Message History Settings in the Inbox Best Practice: AI Auto-Tagging Inbox Working with Tickets Working with Tags Auto-Resolve

Tone of Voice skill JTL Order Actions

AI Versions - Comparison Taking Over a Ticket from the AI Switching To New AI Agent V5 AI Response Settings (Suggestions, Generate New & Autoreply)Introduction Guidances Understanding AI Credits in ArminCX AI Sources Escalation Logic Using Workflows AI Auto Tagging Website Source Best Practice for Holiday Season: Auto-Reply Q&A Source Files Source Improve / Feedback AI

Best Practice: Autoclose Emoji Messages Rules

Workflows V2 Examples Workflow Nodes Auto-Resolve Tickets Workflows: Best Practice "Waiting for Customer Reply"CSAT-Survey

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API Documentation1

API Documentation

Keep Email History Visible When Replying from a Different Address

Add a footer note with a link to your contact form WhatsApp Web-Widget Contact Forms Web Widget Social Media Channels AI Voice Support Improve Voice Agent Pronounciation Reviews.io eTrusted (TrustedShops)

Security, Privacy and Compliance1

Security, Privacy and Compliance at armincx

API Documentation

Find out about our API Documentation for armincx

API Documentation

Find armincx's API Documentation here. ...