General

What you need to know about the inbox this Intro-Disclaimer: Make sure you mastered introduction before going into such greater detail! 2min Vide...

How to setup & use Macros Macros are a important for maximizing efficency for Human Agents but it will also be taken to train the AI to mimmick your ...

Overview Ticket Fields allow you to capture structured information about customer conversations beyond the standard ticket properties. Create custom ...