General
Learn the core concepts of ChatarminCX, account basics, settings, and best practices for day-to-day usage.
Offboarding armincx
Important Before proceeding with the offboarding steps, please make sure that your cancellation has been officially confirmed by our team. Only after...
Inbox & Views
What you need to know about the inbox this Intro-Disclaimer: Make sure you mastered introduction before going into such greater detail! 2min Vide...
Macros
How to setup & use Macros Macros are a important for maximizing efficency for Human Agents but it will also be taken to train the AI to mimmick your ...
Ticket fields
OverviewWith ticket fields, you can capture structured information about customer interactions that goes beyond the standard ticket properties. Create...
Switching to ArminCX
Switching to ArminCX Migrate from Zendesk, Gorgias, or Freshdesk to ArminCX - risk-free, with zero data loss and white-glove support. Why Companie...
Channel Access & Ticket Search Permissions
If your team's access is limited to specific channels, ArminCX ensures those restrictions also apply when searching for tickets — not just in the inbo...