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General

Inbox & Views

What you need to know about the inbox this Intro-Disclaimer: Make sure you mastered introduction before going into such greater detail! 2min Vide...

Macros

How to setup & use Macros Macros are a important for maximizing efficency for Human Agents but it will also be taken to train the AI to mimmick your ...

Ticketfelder

ÜbersichtMit Ticketfeldern können Sie strukturierte Informationen zu Kundengesprächen erfassen, die über die Standard-Ticket-Eigenschaften hinausgehen...