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Main Benefits
Where to find?
Examples
Q&A Source
Where to setup Q&As and when to use them
Main Benefits
Perfect Training Data for repetetive questions which are not customer-specific
Where to find?
Under
AI
-> “
Your AI
” ->
Sources
->
Q&A
Q&A is good training data for the same repetetive Questions
Good for when users have
clear, answerable questions
.
Examples
“How long does shipping take to Germany?”
“Can I return a worn item?”
“What size is Medium in EU sizing?”
“Do you ship internationally?”
“Is the promo code still valid?”
Assistant
Responses are generated using AI and may contain mistakes.