Main Benefits

  • Perfect Training Data for repetetive questions which are not customer-specific

Where to find?

  • Under AI -> “Your AI” -> Sources-> Q&A

Q&A is good training data for the same repetetive Questions
Good for when users have clear, answerable questions.

Examples

  • “How long does shipping take to Germany?”
  • “Can I return a worn item?”
  • “What size is Medium in EU sizing?”
  • “Do you ship internationally?”
  • “Is the promo code still valid?”