Main Benefits
- Tagging Tickets for better filtering in Views
Where to find?
- Under AI -> “Your AI” -> General
You can simply create your Tags & together with a short description on “when to Tag” this Tag, the AI takes over and automatically tags tickets when they are
CREATED
By default, we create those 6 Tags, which are automatically activated:
- Retoure, Reklamation
- Stornierung
- Produkte
- Bestellung
- Zahlung
- Lieferung, Versand
