Main Benefits

  • Tagging Tickets for better filtering in Views

Where to find?

  • Under AI -> “Your AI” -> General

You can simply create your Tags & together with a short description on “when to Tag” this Tag, the AI takes over and automatically tags tickets when they are CREATED By default, we create those 6 Tags, which are automatically activated:
  • Retoure, Reklamation
  • Stornierung
  • Produkte
  • Bestellung
  • Zahlung
  • Lieferung, Versand
Ai Auto Tagging Pn