You can simply create your Tags & together with a short description on “when to Tag” this Tag, the AI takes over and automatically tags tickets when they are CREATEDBy default, we create those 6 Tags, which are automatically activated:
Retoure, Reklamation
Stornierung
Produkte
Bestellung
Zahlung
Lieferung, Versand
Assistant
Responses are generated using AI and may contain mistakes.