> ## Documentation Index
> Fetch the complete documentation index at: https://docs.armin.cx/llms.txt
> Use this file to discover all available pages before exploring further.

# Introduction

> Learn how Chatarmin CX brings tickets, channels, AI Agents, and integrations into one support workspace.

<Frame>
  <img src="https://mintcdn.com/chatarmincom/A54BHt_5VfpG_omm/images/hero-doc.png?fit=max&auto=format&n=A54BHt_5VfpG_omm&q=85&s=bfd3583351349a471eaee1f1a1ca7ec6" alt="Chatarmin CX help center hero" width="3840" height="2160" data-path="images/hero-doc.png" />
</Frame>

Chatarmin CX brings your whole customer-support operation into one workspace: a shared Inbox, AI Agents that take action, Ask Torben for investigation and guidance, and a customizable Dashboard for the metrics that matter.

## Core product pillars

<CardGroup cols={2}>
  <Card title="Inbox" icon="inbox" href="/inbox/intro">
    Work through tickets, saved views, tags, macros, and custom ticket fields.
  </Card>

  <Card title="AI Agents" icon="sparkles" href="/ai-agents/intro">
    Understand requests, use business systems, and automate support work end to end.
  </Card>

  <Card title="Ask Torben" icon="message-question" href="/ask-torben">
    Investigate tickets, explain behavior, and get help configuring your workspace.
  </Card>

  <Card title="Dashboard" icon="chart-line" href="/dashboard/intro">
    Build a customizable view of support volume, quality, automation, and team performance.
  </Card>
</CardGroup>

## Connect your support stack

<CardGroup cols={2}>
  <Card title="Channels" icon="messages" href="/channels/overview">
    Bring email, WhatsApp, web, social, reviews, and voice into one inbox.
  </Card>

  <Card title="Integrations and MCP" icon="plug" href="/integrations/intro">
    Connect business systems through native integrations and 1,200+ MCP services so AI Agents can automate the whole support journey.
  </Card>
</CardGroup>

## Recommended setup order

<Steps>
  <Step title="Connect your first channel">
    Start with email or WhatsApp so new customer messages can create tickets in the inbox.
  </Step>

  <Step title="Create inbox views">
    Segment tickets by channel, team, brand, language, priority, tags, or custom fields.
  </Step>

  <Step title="Set up AI Agents">
    Start with focused AI Agents for repeated jobs and expand their scope after testing.
  </Step>

  <Step title="Connect integrations">
    Add native integrations or MCP connections so AI Agents can use the right business context and actions.
  </Step>

  <Step title="Automate repeated work">
    Automate jobs such as order status, returns, invoices, CSAT, resolution, and escalation.
  </Step>
</Steps>

## AI Agents are here

Build helpers that answer tickets for you — with reusable skills, 1,200+ MCP connections, and Ask Torben to set them up in plain language.

<iframe className="w-full aspect-video rounded-xl" src="https://supercut.ai/embed/chatarmin/5cdanKlG7VbNqmgfqRbs39" title="AI Agents product demo" frameBorder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowFullScreen />

[Watch the AI Agents demo](https://supercut.ai/share/chatarmin/5cdanKlG7VbNqmgfqRbs39) · [Read the AI Agents docs](/ai-agents/intro)

## Watch the walkthrough

If you are setting up a fresh workspace, watch the short overview first:

[Watch the 3-minute setup walkthrough](https://www.loom.com/share/6b9a77f402784585bfac3d6eff71345b?sid=511b383a-c0bc-4e08-ae2e-159a0728f3a6)

[Watch the full setup walkthrough](https://www.loom.com/share/929fe2183b4f46aa859e268afbffc41c)