> ## Documentation Index
> Fetch the complete documentation index at: https://docs.armin.cx/llms.txt
> Use this file to discover all available pages before exploring further.

# Front

> Import Front conversations into Chatarmin CX from Messages CSV exports.

Import historical Front conversations into Chatarmin CX from Messages CSV exports.

## When to use it

Use the Front import when you are leaving Front and need conversation history in Chatarmin CX before you switch channels or automations.

## Set it up

<Steps>
  <Step title="Export from Front">
    In Front, go to **Analytics** → **Export** → **Messages** and download the CSV.
  </Step>

  <Step title="Open the Front import">
    Go to **Settings** → **Integrations**, scroll to **Import tickets**, and choose **Front**.
  </Step>

  <Step title="Upload and validate">
    Upload the Messages CSV. Fix any validation errors shown on the upload screen.
  </Step>

  <Step title="Run and monitor">
    Start the import and watch live progress. Pause or resume long-running jobs if needed.
  </Step>
</Steps>

## File requirements

Front imports expect a Messages CSV export. Provider-specific column and format requirements are shown on the upload screen if validation fails.

## After import

Imported Front conversations appear in the inbox with their original timestamps. Review a sample before you point customers or automations at the new workspace.