> ## Documentation Index
> Fetch the complete documentation index at: https://docs.armin.cx/llms.txt
> Use this file to discover all available pages before exploring further.

# Shopware

> Use Shopware order data in AI Agent actions and ticket replies.

The Shopware integration lets AI Agents search for order information and use that context in customer replies.

## Set up Shopware

<Steps>
  <Step title="Open integrations">
    Go to **Integrations** and choose **Shopware**.
  </Step>

  <Step title="Connect the account">
    Click **Connect**, add an account, enter your Shopware credentials, and grant the requested permissions.
  </Step>
</Steps>

## Use Shopware in AI Agents

After connecting Shopware, give AI Agents Shopware actions to search for orders and use the returned information in replies.

<Frame>
  <img src="https://mintcdn.com/chatarmincom/6Rd0qGp7J0UPLije/images/Bildschirmfoto2025-12-09um16.46.45.png?fit=max&auto=format&n=6Rd0qGp7J0UPLije&q=85&s=f7db59ecaa0d3388b059367521fcb22e" alt="Shopware get order action setup" width="904" height="674" data-path="images/Bildschirmfoto2025-12-09um16.46.45.png" />
</Frame>

Existing workflows can still use Shopware actions for fixed legacy flows.