> ## Documentation Index
> Fetch the complete documentation index at: https://docs.armin.cx/llms.txt
> Use this file to discover all available pages before exploring further.

# Sage 100

> Connect Sage 100 order and customer data to Chatarmin CX.

The Sage 100 integration brings order and customer context into tickets and AI Agents.

## Set up Sage 100

<Steps>
  <Step title="Open integrations">
    Go to **Integrations** and choose **Sage 100**.
  </Step>

  <Step title="Connect the account">
    Click **Connect**, add an account, enter your credentials, and grant the requested permissions.
  </Step>
</Steps>

<Frame>
  <img src="https://mintcdn.com/chatarmincom/yVi-IyTsRUTmBIL8/images/DesignohneTitel(7).png?fit=max&auto=format&n=yVi-IyTsRUTmBIL8&q=85&s=9f0240832b48bb860a0551559471fa95" alt="Sage 100 integration setup" width="826" height="596" data-path="images/DesignohneTitel(7).png" />
</Frame>

## Use Sage 100 in the inbox

When a ticket contact matches Sage 100 order data, the Sage widget appears in the ticket sidebar.

<Frame>
  <img src="https://mintcdn.com/chatarmincom/yVi-IyTsRUTmBIL8/images/sage.png?fit=max&auto=format&n=yVi-IyTsRUTmBIL8&q=85&s=f8adc353f96440d7a2208a5814d9328d" alt="Sage 100 widget in the ticket sidebar" width="576" height="682" data-path="images/sage.png" />
</Frame>

## AI Agent actions

Sage 100 actions can let AI Agents:

* get an order
* get a customer
* update an address
* check exchange creation
* create an exchange
* create a return
* delete a production

Existing workflows can still use Sage 100 actions for fixed legacy flows.