> ## Documentation Index
> Fetch the complete documentation index at: https://docs.armin.cx/llms.txt
> Use this file to discover all available pages before exploring further.

# Klaviyo

> Connect Klaviyo to Chatarmin CX.

The Klaviyo integration connects marketing customer data to Chatarmin CX.

## Set up Klaviyo

<Steps>
  <Step title="Open integrations">
    Go to **Integrations** and choose **Klaviyo**.
  </Step>

  <Step title="Connect the account">
    Click **Connect**, add an account, enter your credentials, and grant the requested permissions.
  </Step>
</Steps>

## Use Klaviyo

After the integration is connected, use Klaviyo data where it is available in Chatarmin CX tickets, AI Agents, or legacy workflows.

When marketing consent is enabled, consent status for a contact's email and WhatsApp identifiers appears in the inbox customer panel and on the contact profile. Update consent there when agents need to record opt-in or unsubscribe changes during support conversations.

<Note>
  If you need a specific Klaviyo action that is not visible in your workspace, contact support.
</Note>